I kept getting this annoying “Com surrogate has stopped…” error that’s been driving me crazy. After a Google search I found a couple of possible culprits.
The first suggestion was to install the latest version of DivX because the problem stems from browsing folders with divx encoded videos. I did this and it didn’t fix it. As a matter of fact the latest version of Divx (Codec 6.5.1) states during the installation that it’s not 100% compatible with Vista. Am I the only one who finds this incompatibility a bit wierd? Vista’s been in beta for several years and it’s been released since November (for OEM’s at least).
Anyways, updating Divx didn’t help.
I also found a suggestion to update Nero to the latest version and this did the trick for me. I had some issues during the update with some things not registering correctly, but finally got through that and the COM error is gone.
Update 6/3/08: I ran into this again for some reason and this time I don’t even have Nero installed. A little more searching turned up a suggestion to update the ffdshow codec set. I installed it from here and it fixed the problem again.